Satisfacción laboral en el personal sanitario: Una revisión centrada en el liderazgo
DOI:
https://doi.org/10.26820/reciamuc/9.(2).abril.2025.262-274Palabras clave:
Liderazgo, Satisfacción, Salud, LaboralResumen
La satisfacción laboral en el personal sanitario es un tema fundamental para garantizar una atención de calidad y un ambiente de trabajo saludable. Cuando se centra en el liderazgo, se analiza cómo las prácticas de liderazgo influyen en el bienestar, motivación y compromiso del personal médico y de enfermería. Esta revisión bibliográfica examinó diversos estudios que exploran la relación entre el liderazgo y la satisfacción laboral en el sector salud, utilizando análisis de la literatura existente. La evidencia sugiere consistentemente que estilos de liderazgo transformacional, de servicio y auténtico se asocian positivamente con una mayor satisfacción laboral, al fomentar el apoyo, el reconocimiento y el crecimiento. En contraste, estilos autocráticos y laissez-faire tienden a generar insatisfacción. Se concluye que un liderazgo eficaz y adaptado al contexto sanitario es fundamental para cultivar un ambiente de trabajo positivo, mejorar la moral del personal y, en última instancia, optimizar los resultados para los pacientes y las organizaciones de salud.
Descargas
Citas
Méndez Iglesias SM. Reflexiones sobre el burnout de los profesionales de atención primaria tras la pandemia. Atención Primaria [Internet]. 2022 Jun;54(6):102314. Available from: https://linkinghub.elsevier.com/retrieve/pii/S0212656722000348
Koppmann A, Cantillano V, Alessandri C. DISTRÉS MORAL Y BURNOUT EN EL PERSONAL DE SALUD DURANTE LA CRISIS POR COVID-19. Rev Médica Clínica Las Condes [Internet]. 2021 Jan;32(1):75–80. Available from: https://linkinghub.elsevier.com/retrieve/pii/S0716864020301000
Abdullahi AK, Mosanya AU, Bello N, Musa MK. Evaluation of job satisfaction among pharmacists working in public health facilities. Explor Res Clin Soc Pharm [Internet]. 2023 Dec;12:100338. Available from: https://linkinghub.elsevier.com/retrieve/pii/S2667276623001191
Senken B, Welch J, Sarmiento E, Weinstein E, Cushman E, Kelker H. Factors influencing emergency medicine worker shift satisfaction: A rapid assessment of wellness in the emergency department. JACEP Open [Internet]. 2024 Dec;5(6):e13315. Available from: https://linkinghub.elsevier.com/retrieve/pii/S2688115224014978
Vitali MM, Pires DEP de, Forte ECN, Farias JM, Soratto J. JOB SATISFACTION AND DISSATISFACTION IN PRIMARY HEALTH CARE: AN INTEGRATIVE REVIEW. Texto Context - Enferm [Internet]. 2020;29. Available from: http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-07072020000100511&tlng=en
Cunningham R, Westover J, Harvey J. Drivers of job satisfaction among healthcare professionals: a quantitative review. Int J Healthc Manag [Internet]. 2023 Oct 2;16(4):534–42. Available from: https://www.tandfonline.com/doi/full/10.1080/20479700.2022.2126671
Domingo Esteban S, Pinto-Carral A, Rodríguez Nogueira Ó. Satisfacción laboral, grado de burnout y calidad de vida profesional de los fisioterapeutas de atención hospitalaria de Castilla y León. Fisioterapia [Internet]. 2024 Jan;46(1):11–9. Available from: https://linkinghub.elsevier.com/retrieve/pii/S0211563823002249
Moreno-Domínguez MJ, Escobar-Rodríguez T, Pelayo-Díaz YM, Tovar-García I. Organizational culture and leadership style in Spanish Hospitals: Effects on knowledge management and efficiency. Heliyon [Internet]. 2024 Oct;10(20):e39216. Available from: https://linkinghub.elsevier.com/retrieve/pii/S2405844024152474
CAKMAK C, UGURLUOGLU O. The Relationship Between Self-Leadership, Job Satisfaction, and Job Stress Among Healthcare Professionals. Arch Heal Sci Res [Internet]. 2022 Jun 7;9(2):123–9. Available from: https://archhealthscires.org/en/the-relationship-between-self-leadership-job-satisfaction-and-job-stress-among-healthcare-professionals-13377
Alghaylani AS, Alsulaimani MA, ALgethami FM, Al Zahrani MA, Al Thumali, A. A., Altowairqi MA, Dehaim Alotaibi WS. Charting The Course; A Systematic Review On Healthcare Leadership Styles And Their Symphony With Employee Satisfaction In Saudi Arabian Health Administration. J Namibian Stud. 2023;38(1):1511–31.
De Vries N, Lavreysen O, Boone A, Bouman J, Szemik S, Baranski K, et al. Retaining Healthcare Workers: A Systematic Review of Strategies for Sustaining Power in the Workplace. Healthcare [Internet]. 2023 Jun 29;11(13):1887. Available from: https://www.mdpi.com/2227-9032/11/13/1887
Isuiza DD, Carhuancho IM, Mejía H, Miranda BG. Satisfacción laboral del personal de salud durante la emergencia sanitaria en Latinoamérica. Rev Ciencias Soc. 2023;29(1):344–56.
Amoah C, Jehu-Appiah J, Agyenim Boateng E. Ethical Leadership, Job Satisfaction, and Organisational Commitment among Health Workers in Ghana: Evidence from Central Region Hospitals. J Hum Resour Sustain Stud [Internet]. 2022;10(01):123–41. Available from: https://www.scirp.org/journal/doi.aspx?doi=10.4236/jhrss.2022.101009
Saha S, Saha SK, Jha A, Kumar S. Job Satisfaction Among Health-Care Practitioners: A Bibliometric Analysis. J Radiol Nurs [Internet]. 2025 Mar;44(1):68–77. Available from: https://linkinghub.elsevier.com/retrieve/pii/S1546084324001330
Khan AJ, Bhatti MA, Hussain A, Ahmad R, Iqbal J. Employee Job Satisfaction in Higher Educational Institutes: A Review of Theories. J South Asian Stud [Internet]. 2021 Dec 30;9(3):257–66. Available from: https://esciencepress.net/journals/index.php/JSAS/article/view/3940
Hammad T. HEALTHCARE WORKERS’ JOB SATISFACTION. J Res Adm. 2023;5(2).
Krijgsheld M, Tummers LG, Scheepers FE. Job performance in healthcare: a systematic review. BMC Health Serv Res [Internet]. 2022 Feb 4;22(1):149. Available from: https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-021-07357-5
Leal Murillo S, Gutiérrez Arambula D, Gerber JF, Souto Higueras J, Simón Perez R. Revisión sistemática sobre la influencia del estilo de liderazgo en la satisfacción laboral de los profesionales de la salud. J Healthc Qual Res [Internet]. 2024 Jul;39(4):247–57. Available from: https://linkinghub.elsevier.com/retrieve/pii/S2603647924000290
Mohammed ASM. Effective Leadership Style, Nurses’ Satisfaction, and Intention to Stay toward Achieving Quality Improvement: Conceptual Framework. Open J Nurs [Internet]. 2025;15(04):299–310. Available from: https://www.scirp.org/journal/doi.aspx?doi=10.4236/ojn.2025.154022
Kerse G, Çak?c? AB, Deniz V. Health-oriented leadership’s impact on the well-being of healthcare workers: Assessment with a mediated model. Upravlenets [Internet]. 2022 Nov 3;13(5):49–66. Available from: https://upravlenets.usue.ru/en/issues-2022/1138
Gebreheat G, Teame H, Costa EI. The Impact of Transformational Leadership Style on Nurses’ Job Satisfaction: An Integrative Review. SAGE Open Nurs [Internet]. 2023 Jan 6;9. Available from: https://journals.sagepub.com/doi/10.1177/23779608231197428
Khairunnisa P, Nadjib M. Effect of Leadership Style on Service Quality and Job Satisfaction among Hospital Nurses: A Systematic Review. In: Strengthening Hospital Competitiveness to Improve Patient Satisfaction and Better Health Outcomes [Internet]. Masters Program in Public Health, Graduate School, Universitas Sebelas Maret; 2019. p. 461–70. Available from: http://theicph.com/id_ID/2020/01/20/effect-of-leadership-style-on-service-quality-and-job-satisfaction-among-hospital-nurses-a-systematic-review-2/32-puspita-khairunnisa/
Guerrero Bejarano MA, Añazco Camacho KA, Valdivieso Salas RP, Sánchez Córdova ÓW. Los Estilos de Liderazgo y su efecto en la Satisfacción Laboral. INNOVA Res J [Internet]. 2018 Oct 31;3(10):142–8. Available from: http://revistas.uide.edu.ec/index.php/innova/article/view/908
Pizzolitto E, Verna I, Venditti M. Authoritarian leadership styles and performance: a systematic literature review and research agenda. Manag Rev Q [Internet]. 2023 Jun 4;73(2):841–71. Available from: https://link.springer.com/10.1007/s11301-022-00263-y
Durowade K, Kadiri I, Durowade S, Sanni T, Ojuolape M, Omokanye L. Leadership Styles versus Health Workers’ Job Satisfaction: Relationships, Correlates and Predictors in Tertiary Hospitals in Ekiti State, Southwest Nigeria. Niger J Clin Pract [Internet]. 2020;23(12):1702. Available from: https://journals.lww.com/10.4103/njcp.njcp_525_18
Greene J, Gibson D, Taylor LA, Wolfson DB. Health Care Workers’ Trust in Leadership: Why It Matters and How Leaders Can Build It. Jt Comm J Qual Patient Saf [Internet]. 2025 Jan;51(1):11–8. Available from: https://linkinghub.elsevier.com/retrieve/pii/S1553725024002836
Zhao J, Liu T, Liu Y. Leadership support and satisfaction of healthcare professionals in China’s leading hospitals: a cross-sectional study. BMC Health Serv Res [Internet]. 2024 Sep 2;24(1):1016. Available from: https://bmchealthservres.biomedcentral.com/articles/10.1186/s12913-024-11449-3
Dzokoto MK, Mensah BT, Agbenu IA, Gatheru PM, Kwashie MD, Boateng KA. Leadership, and management style and influence on healthcare worker’s job satisfaction and productivity: a scoping review. Int J Community Med Public Heal [Internet]. 2024 Jun 28;11(7):2926–34. Available from: https://www.ijcmph.com/index.php/ijcmph/article/view/12630
Rizzo C, Marti F, Perrozzi L, Mauro L. TRANSFORMATIVE LEADERSHIP AND JOB SATISFACTION IN THE NURSING PROFESSION: A NARRATIVE REVIEW. Nsc Nurs [Internet]. 2024 Apr 18;2(1):1–23. Available from: https://www.nscnursing.it/transformative-leadership-and-job-satisfaction-in-the-nursing-profession-a-narrative-revision/
Specchia ML, Cozzolino MR, Carini E, Di Pilla A, Galletti C, Ricciardi W, et al. Leadership Styles and Nurses’ Job Satisfaction. Results of a Systematic Review. Int J Environ Res Public Health [Internet]. 2021 Feb 6;18(4):1552. Available from: https://www.mdpi.com/1660-4601/18/4/1552
Publicado
Cómo citar
Número
Sección
Derechos de autor 2025 Alisson Jimenez

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-CompartirIgual 4.0.